Frisky Pony

Orders are imported from the website to 1C:Drive every 10 minutes.

A manager confirms the availability of goods and sets a new order status «Awaiting order‑picking».

At the end of the shift (working‑day) the manager combines orders by delivery regions and slots and generates a Packing Slip document.

The storekeeper receives the Packing Slip document and sorts orders by order types (chilled or normal storage conditions). After that 1C:Drive calculates the required number of boxes by product size and weight and prospectively puts them in the boxes of a certain type and quantity. Then when you physically select a product and scan it, the system will check whether the storekeeper is trying to put the product in the right box.

The storekeeper sorts goods by their bin location in the warehouse. He/she comes to each bin and puts products in the required box with the bar code scanner.

The system verifies the quantity required by the order and free space in the box, and if the box is full, the system indicates this and suggests taking another box. If a storekeeper agrees with the system, this box becomes unavailable for filling. If there is more space left, the storekeeper continues filling the box and then manually makes it unavailable for filling. When there is no more room in the box or the order has been assembled, all boxes must become unavailable for filling, and there must be no more products left in the Order table.

After the order-picking is completed, the storekeeper closes the Packing slip and the system receives a confirmation on the quantity of boxes and calculates required space in the vehicle for their delivery. Now we can create a Transportation Order. This document shows how many vehicles will be required for the delivery of orders in the Zone within specified time slots.

After all Transportation orders have been generated, a dispatcher forwards them to the server to calculate their routes and receives a unique route for each vehicle for the most efficient order delivery.

In the mobile app all drivers can see their routes and a list of goods with delivery details (phone numbers and addresses).

At the set time, the drivers load the boxes into the vehicle and deliver goods to the customer. If the customer is in place and has accepted the Order, there is an opportunity to sign in the app or the driver just indicates that the order has been delivered.

If the client was not on spot, the driver assigns this order the ‘Delivery failed’ status. The return of the goods is documented with the Credit Note.

At each step, the system changes the order status that is also sent to the website, email or other way to notify the customer.